Client information and complaints

General information about the Company
Shepherd Energy has the following authorizations to engage in securities business:

  • Trade in financial instruments on behalf of others in their own name.
  • Provision of contact between buyers and sellers of securities or otherwise participation in transactions involving such instruments.
  • Management of someone else´s financial instruments.
  • As well as ancillary activities provide advice on financial matters, to receive funding to accountability, and issuing letters of analysis.

 

Information about venues

Shepherd Energy trades at the following venues:

  • Nasdaq Commodities (previously Nord Pool)
  • Trayport system ICAP
  • Intercontinental Exchange, ICE 
  • Svenska Handelsbanken (currencies)


Shepherd Energy deals with the following brokers:

  • SKM
  • HWH
  • ICAP
  • Cleanworld
  • ACT 

Complaints from clients
Shepherd Energy is under the supervision of the company´s customers and subject to investor protection. Any complaint must be filed in writing to the complaints manager, Lina Petrell, telephone +46 8 466 04 40, e-mail lina.petrell@shepherd.se