Client information and complaints

General information about the Company
Shepherd Energy has the following authorizations to engage in securities business:

  • Trade in financial instruments on behalf of others in their own name.
  • Provision of contact between buyers and sellers of securities or otherwise participation in transactions involving such instruments.
  • Management of someone else"s financial instruments.
  • As well as ancillary activities provide advice on financial matters, to recive funding to accountability, and issuing letters of analysis.

Shepherd Energy is also authorized to manage investment fund.

Information about venues
Shepherd Energy is at the following venues:

  • Nasdaq OMX Commodities (previous Nord Pool)
  • Trayport system ICAP
  • Intercontinental Exchange, ICE 
  • Svenska Handelsbanken (currencies)


Shepherd Energy deals with the following brokers:

  • SKM
  • HWH
  • ICAP
  • Cleanworld
  • ACT
  • Nordea (currencies)

 

Complaints from clients
Shepherd Energy is under te supervision of the company"s customers and subject to investor protection. Any complaint must be filed in writing to the complaints manager, Lina Petrell, telephone +46 8 466 04 43, e-mail lina.petrell@shepherd.se